• C O A C H I N G ON C A L L

    I N T E R N A T I O N A L


    Coaching on Call is a specialist coaching provider with a global team of trusted accredited coaches and a robust Coaching Management System.

    We substantiate results for our clients through the seamless integration of expert coaching and smart technology.

  • we help organisations

    to develop their leaders & talent to be the best they can be

    coaching aligned to strategy

    we understand how important it is to align sustainable coaching outcomes with your organisational values and strategic priorities

    global consistency and coherence

    our coaches are world class - wherever your people are, we ensure the same level of coaching excellence and cultural respect

    trusted partners

    we value great relationships - with our clients and with our coaches

    unique tailored coaching management system

    robust, secure and flexible - our system manages all coaching activity & captures data on your chosen criteria

  • Our Values in Action

    "We are what we repeatedly do."



    We follow Einstein's principle and keep things 'as simple as possible, but no simpler', dealing with our clients and coaches honestly and directly.


    We engage the same high quality associate coaches as the large consultancies yet charge clients considerably less, thanks to our smart business model.

    We also offer discretionary pro bono coaching to charities.


    All account management is delivered personally by the owners. We're friendly and easy to work with and have genuine relationships with our coaches worldwide.


    Best Practice

    We are dedicated to developing consistently outstanding coaching practices and giving people in organisations optimal access to their own talents and potential.


  • Our Service Spectrum

    Practical experts in all aspects of coaching

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    Contributing wisdom and experience for coaching best practice

    • Coaching strategy - aligning coaching activity with your business priorities
    • Coaching framework - detailed practical methodology for coherence and consistency
    • Creating a coaching culture - diagnostics and enabling a practical pathway
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    Flexibly providing the most effective & appropriate coaching resources

    • Virtual coaching - anywhere in the world, in coachees' native languages
    • On-Demand - we're the global pioneers; practical coaching just when & where it's needed
    • Developmental - going beyond the transactional to develop authentic leaders and managers
    • Women in business - addressing bias, enhancing impact & supporting career progression
    • Team coaching - build awareness to raise team performance and effectiveness
    • Coaching supervision for internal coaches - supporting & ensuring quality & consistency
    • Making learning stick - individual coaching for sustainable, practical application of learning
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    Adding measurable value and relieving you of the costly administrative burden around coaching and mentoring

    • Coaching & Mentoring Management System - uniquely flexible, robust & practical
    • ROI and data generation - capturing useful, tailored information for useful analysis
    • Sourcing coaches - finding the best qualified & experienced coaches worldwide
    • Coach matching - expert in the art of matching the right coaches for the purpose
    • Global reach - we have a requisite variety of coaches all over the world to provide you with consistency of approach as well as nuanced cultural diversity
    • Certified against ISO27001 and CyberEssentials Plus
  • "Our programmes are international, and it is was critical that we worked with high quality, commercial coaches, who could speak to our people in their native language. Coaching on Call have provided us with just that, and we have been pleased with the account management approach taken by Ruth and Kaaren, who are consummate professionals and make us feel like a valued client."
    John Stuart-King, Group HR Business Partner
    Morgan Advanced Materials plc

    "The online booking and scheduling system was easy to use and very versatile. All Participants either met or exceeded their expectations through the process, and were impressed with the focus of telephone based coaching and what can be achieved in a short space of time! When asked, all participants would recommend this approach to others within our organisation.Thank you Coaching on Call for fantastic service, qualified and professional coaches and a great outcome! "
    Paula Leach, Learning & Development, Ford of Britain

    Overwhelmingly managers commented that Coaching on Call has enhanced performance and confidence as well as giving them the reassurance of an external, secure and confidential resource. Our experience of working in close partnership with Coaching on Call has enabled us to begin to systemically influence the culture of organisational behaviour by embedding a ‘coaching’ mindset.

    Julia Ward, Senior Learning and Development Advisor

    NHS Portsmouth


  • Ask more caching questions

    “The range of what we think and do is limited by what we fail to notice. And because we fail to notice that we fail to notice there is little we can do to change until we notice how failing to notice shapes our thoughts and deeds.” Julio Olalla

  • Executive Team

    Coaching on Call was established in 2007 by three founding partners.
    Experience matters - between us we have over 100 years of development work with major organisations.

    Kaaren Brook - Coaching on Call

    Kaaren Brook

    Kaaren's early corporate career was in hotel management where she made a reputation for enabling change through people and rose to the world-wide role of management development manager for a large international organisation.

    Since then, she has gained 30 years experience in facilitating and coaching hundreds of managers and executives in organisations to help them achieve their goals. Passionate about the results that personal development can attain for well-being, confidence and business results, Kaaren went on to found and run companies delivering high quality leadership, team and culture change projects.


    Over the last 15 years, the targeted and highly personal approach of coaching has been at the forefront of how Kaaren works and adds to the value of programme delivery. She believes strongly that working with what matters and what gets in the way of people being their best is the most effective way to produce positive results that benefit the individual and the organisation alike. This powerful approach is what brought her to co-found Coaching on Call as a way to provide excellent coaching to more people across the world.


    Kaaren is a Professional Certified Coach with the International Coach Federation, Master Practitioner of NLP, certified NLP coach and has an ILM certificate in Action Learning, certificate in Applied Neuroscience, Diploma in Team Coaching from the Executive Coach Studio and an MSc in Change Agent Skills and Strategies from the University of Surrey.

    Ruth Paris - Coaching on Call

    Ruth Paris

    Having co-founded and run a thriving consultancy developing leadership, team and individual performance, in 2002 Ruth became an independent executive coach working with leaders in an eclectic spread of industry sectors and corporate structures in the UK, US, Europe and Asia. With this wealth of experience, Ruth is skilled in identifying and addressing key areas of leverage for individual and business success.


    The impetus to found Coaching on Call was triggered by the passion Ruth shares with Kaaren for bringing consistently high quality coaching to a wider population within organisations. This determination resulted in Coaching on Call becoming the global pioneer of on-demand virtual coaching. Ruth places high value on building trusting relationships with clients as well as with our coaches, believing that this combination ensures optimal and sustainable results.


    Ruth is accredited as a Master Certified Coach with the International Coach Federation and is a certified NLP coach, master practitioner and health & wellbeing practitioner. She has an MA in Linguistics & Social Anthropology from Edinburgh University, Diploma in Team Coaching with the Executive Coach Studio, is a qualified counsellor through Surrey University and a graduate of the Science of the Art of Coaching, the AC programme of applied neuroscience for coaches.

    Ian Gregory - Coaching on Call

    Dr Ian Gregory

    Ian's early career as a researcher and lecturer in business processes improvement and knowledge transfer for Warwick University was further developed with Rolls-Royce, Lucas-Varity, TRW and PA Consulting. He has since worked on projects in the arena of process and IT design and implementation, specialising in creating user-friendly yet sophisticated interfaces and providing expertise on process and IT systems design to sectors including healthcare, manufacturing and IT services. Assignments have included the implementation of clinical diagnostic services across London, implementation of ISO27001 information security processes and review of commercial processes within private healthcare.


    Unusually for a 'techie', Ian also appreciates the human factors in designing and supporting online systems and uses his knowledge transfer and NLP expertise so that people can easily understand, access and use the resources he develops.


    Ian's coaching management system is the platform which enables Coaching on Call to deliver, monitor, measure and report all activity undertaken for our clients.

  • Please Do Contact Us

    "Coming together is a beginning. Keeping together is progress. Working together is success."
    Henry Ford

    Coaching on Call Ltd
    32, Broad Street, Stamford
    Lincs PE9 1PJ United Kingdom
  • Data Protection


    Keeping your data safe

    Coaching on Call is fully compliant with all legislation relating to data protection. We take the privacy and security of your data very seriously and have invested in dedicated server infrastructure, firewalls and applications secured against OWASP threats to protect it. Our data is stored primarily in Germany which has among the strictest privacy laws worldwide. We also treat the confidentiality of coaching conversations as paramount and do not capture any data on these without explicit and case-by-case agreement.

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    Cyber Essentials Plus

    Demonstrating our commitment to security

    Coaching on Call is certified to CyberEssentials Plus. Our ISMS runs along the principles of ISO27001 however we have chosen to no longer be certified. These certifications are backed by our CTO's extensive experiencein securing clinical systems in healthcare.