Kata Coaching
Kata Coaching is gaining a strong reputation beyond where it originated within Toyota.
Kata refers to the organisational dynamic that shows up in two specific management contexts:
- Performance kata - a repeating routine of establishing challenging target conditions, working step-by-step through obstacles, and always learning from the problems that are encountered
- Coaching kata - a pattern of teaching the improvement kata to employees at every level to ensure it motivates and informs their ways of thinking and acting
What can Kata Coaching achieve?
Kata coaching is an approach that internalises and integrates an attitude of continuous improvement around incremental reference points of excellence and answers questions such as:
- How can we make improvement and adaptation part of everyday work throughout the organisation?
- How can we develop and use the capability of everybody in the organisation to consistently work towards and achieve new levels of performance?
- How can we give people within the organisation the power to handle dynamic, upredictable situations and sustain excellent customer satisfaction?