When to use on-demand coaching

On-demand Coaching provides fast, straightforward, tactical coaching that helps managers do their job better. So it is useful in any situation where management performance is a priority for your business.

Experience shows that Coaching on Call on-demand telephone coaching can add measurable value either as a stand-alone intervention or as an integral aspect of other development initiatives and transitions. So, for instance, it can be accessed by individuals to translate theory into action as part of a training programme; support new promotes or graduates; help line managers or internal coaches to develop their own coaching style; provide thinking time for key decision  makers and provide practical support for all sorts of change management.

What scenarios benefit from using on-demand Coaching on Call?

Here are some generic situations where on-demand coaching will add immediate value:

• Raising confidence / performance during a period of transition or change
• Growing a coaching culture / supporting and developing internal coaches
• Need to shift away from operational reactivity under pressure
• Disappointing level of discretionary contribution from managers
• Redundancy situations – during and after
• Need for international business consistency and sustainability
• Large volume or geographically diverse population – equal access
• Embedding learning or training – translating theory into action

Line Manager or Coaching on Call?

Of course coaching is an intrinsic part of a good line manager's remit. Many senior managers are now trained in coaching skills and are a natural first port of call to talk through an issue or challenge.

But there are always times when going to the line manager is not the best option. Either they are not available when needed (they're busy people) or the nature of the issue may make it inappropriate to speak with them in the first instance (the issue may be about the line manager!). Having access to an expert external coach to speak in complete confidence can be invaluable, saving a lot of time, indecision, stress and reduced performance.

Client feedback tells us that just knowing that Coaching on Call is there is reassuring and builds confidence to move forward proactively. It also frees up senior managers' valuable time, while also giving them peace of mind, knowing that their people are in safe hands when they themselves are not immediately available.